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Our Process 

Build the Brand From the Inside Out

We understand that all companies are different—be it stakeholders, org chart or corporate culture, so we take a structured, but flexible approach. One thing remains the same—success is not a strategy that sits on a shelf in a fancy binder, but an authentic and implementable strategy that helps a client move their organization forward.

We ensure the right voices are at the table and are heard—the necessary data is captured and the market landscape is properly understood. We are always anticipating, “How will we operationalize this? How will our audience respond? Are the tools we are building going to be useful for this business?”

We bring the art of more than twenty-years of solid, objective thinking, (and a few battle scars of leading transformational projects for big organizations), combined with a rigorous understanding of what makes a company and therefore, a brand tick. 

Our Process Includes: ​

  • Convening stakeholders around a common, unified purpose.

  • Conducting internal and external stakeholder research via interviews, competitive analysis and focus groups.

  • Data analysis to reveal common themes and opportunities.

  • Engaging stakeholders on decision-making, engagement and ongoing brand evangelism.  

  • Operational assessments for implementation and operationalizing of tools.

  • Brand, culture and communications alignment, ensuring a common purpose and story both internally and externally.

  • Establishing metrics, ongoing monitoring and brand auditing.

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